This is Antoinette Tuff. And she's amazing.
Antoinette was in the office when the gunman entered. She wasn't able to get out in time. But what she did was incredible. She talked this gunman down. She told him she loved him. She shared the hardships in her life. And he surrendered. She had compassion and she was calm. Listening to the 911 tape makes me want to cry. She's just that awesome.
Listen to some of it here.
Amazing, amazing woman.